ME:3 & ME:A Multiplayer Join/Invite Friends Not Working in EA app

@Ody-N7S Picture is worth a 1,000 words so here are some pictures:

Here my friend mdqp is running absolutely the same Mass Effect 3 N7 Digital Deluxe Edition like I am (Steam purchase), but when I sent him an invite from friends list he couldn't join because he got the "You need to install the game to play it" message. I am using Origin, he is using EA App. For me the problems with hosting started sometime in July when I got a misterious copy of the game in the library:

Screenshot was taken at the same time, and as you can see from the person icon overlay my Origin thinks he is playing a different game than I do.

I have tried installing this Mass Effect 3 (2012 Edition) using Origin and what it installed was a 10 GB game instead of 20 GB (DLC folder was empty). When I tried to run that copy from the desktop shortcut I asked it to create during install it ran the Steam version instead.

There's some serious {removed] with accounts, game versions, and entitlements which seems to have started when they introduced that new standard edition with DLC on Origin because the old standard edition on Steam did not have DLC included -- you had to buy it separately.

I asked one of the EA Advisors today to remove the EA version from my account and they said they did it, but as you can see it is still there so they outright lie to customers just to close the issue as soon as possible to satisfy some stupid performance review metric. EA Help on Twitter DMs are now answered by a bot so good luck finding an actual live sentient and intelligent person to fix the problem (whatever the problem might be).

IMO, the only realistic option is to reach someone from server team or game team if there's anyone left.

Other than that, we can either open new account and buy the game again hoping the new copy and fresh account will fix it, or just give up, stop playing, and not give a dime to EA ever again.

(cm edit removed language)