Forum Discussion
I've had that happen to me before on my PC: at the very point that you're exiting the lobby, your link to the EA Server hasn't completed the update so it "forgets" that your character leveled up, etc.
After games where I've suffered from severe lag issues, I've seen it happen with my characters. My solution was to stay in the game meeting room for at least a minute and then quit back to the lobby to allow enough time for the EA Server to do its job and remember my new data.
Its far from perfect, but it's the only solution I've got. And as this is a public help forum, if it still persists then you can bring it directly to the attention of the EA Support Assistants by the EA Help Center if you like: they might be able to give another suggestion to the cause if it isn't a poor uplink.
Thanks, Desertrunner.
I've tried that a few times but it only works if the leader isn't quitting the group. If that happens, you get transferred without a choice to opt out and then I'm back to square one.
Might try EA Support directly though last time I had to wait nearly 2 weeks before I heard from them. I don't think it's the uplink because all my other games work just fine.