Forum Discussion
@drpapudo wrote:I finally decided to redeem my online pass for ME3 , but all I get is that it may be wrong or not valid anymore. I bought a Mass Effect Trilogy for PS3. Note that the code to redeem Cerberus Network pack was fine, my only problem is with the code for the online pass.
No, I did not use it before and forgot, nor I showed it to anyone else AND I made sure the game was sealed, so no one opened it before me.
Hi drpapudo,
You mention that the code for Cerberus Network pack is fine ( Mass Effect 2-right?) but not the one for Mass Effect 3 Online Pass. Well, PSN is very peculiar. Go to your Transaction History on the PS3, and check Download List. Look for a code for Mass Effect Online Pass. If you find one there, simply re-download it and install it. If you do not see one listed, then in all likelihood you will need to contact PSN and notify them of the error. They should be able to correct it. However, you may also need to contact any of EA's game Advisors to verify that your code is correctly linked to the one at PSN...yeah, a big mess.
If everything else fails, go to https://help.ea.com/article/what-code-do-i-use and follow the instructions there.. Doesn't hurt to try.
Good luck to you.