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AFKFatCat's avatar
AFKFatCat
Rising Newcomer
1 month ago

Mass Effect Andromeda: Missing Online Access

Trying to playing Mass Effect Andromeda, every time I launch the game it shows that I'm Missing Online Access. 

I bought the game through Steam and don't know if that effects it or not. At the time of posting this, I'm in contact for EA support, but it hasn't been of much help. I'm kinda out of ideas

 

4 Replies

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    1 month ago

    AFKFatCat​ Hey, 

    I am going through these issues with the online pass. Were you able to get this resolved? If not, when you spoke with support, what did they tell you? 

    Do you have a case number you can share with me if it wasn't resolved with support?

    Cheers

  • I've recently been having is problem, the chat is useless and just dumps you onto a generalized support page with no option to not talk to a robot....

  • Knucklesthe3rd's avatar
    Knucklesthe3rd
    Rising Novice
    7 days ago

    I did that stuff yesterday, but nothing has really changed yet. I'm concerned that I may not hear anything as my case is in the "closed" category, but its confusing as the description says "These are cases with issues marked as resolved or unresolvable by you or an EA Advisor."

    So I have no idea if they'll ever get back to me.....

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