getting the bug "An online pass is required to access online features of this game"
Only EA Support can help with either issue.
If you have no luck over the chat and phone channels you also could try EAs Support on Twitter or on Facebook.
This seems to be the best options for this problem seeing past experiences anyway.
Start, here, "Contact Us" top bar.
If you don't get a chat or callback option use different answers to "Select a topic", "What type of manage my account issue are you having?" or "Please tell us a little..." questions and check the times this options are available.
well looks like someone took a stab at it, now I'm getting 2 new errors. Error "Sorry. This account is currently invalid. Please try again or review the account details.
also now my DLC is unavailable and says "Unable to authorize the listed DLC (all of them). Please log into the alliance network with the account used to purchase the DLC"
Only EA Support can help with either issue.
If you have no luck over the chat and phone channels you also could try EAs Support on Twitter or on Facebook.
This seems to be the best options for this problem seeing past experiences anyway.
