No download button EA Desktop (PC)
I am trying to download Mass effect legendary edition. Unfortunately, the download button is not shown. - there are the loading "bubbles" but the data never arrive. see attached image
Forum Discussion
Can you use Origin instead or do you have EA Play over a MS Game Pass subscription?
If not try the EA Desktop App recovery:
Click on the 3 lines in the top left > Help > App recovery.
Hey,
Yes, I am trying to download the game through the MS Game Pass subscription.
Interestingly enough, I don't see this game in Origin at all. Not as part of the EA Play or for buying. (see image)
Origin is not compatible with a MS Game Pass, that's why it is not visible there.
Did you tried the App recovery?
Unfortunately, App recovery did not help to fix this.
I'm still missing the download button.
- Make sure EA Desktop is closed.
- Go here and download the "Revo Uninstaller". (The freeware version, Portable version works too.)
- Run "Revo Uninstaller" > Uninstall "EA Desktop".
- At the end of the main uninstall, Revo will ask you which cleaning method you want to use. > Select "Moderate" > Browse.
- If "Remaining registration content found" is displayed > Select All > Delete > Next
- When "Remaining Data and Folders" is displayed > Select All > Delete. (Make sure your Game folder is not in the list!)
- Restart the PC > Get the newest version of EA Desktop from here.
- Run the EA Desktop installer as Administrator.
- Test.
