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I spoke to EA and here are the steps they told me to take. Keep in mind that this is after doing the uninstall/reinstall game data process (takes about an hour, depending on internet speed). If you want to know how to do that too, let me know.
Doing these steps solved my problem, hope it works for you.
Disable the media server connection.
1. Navigate to the Settings section of the main menu.
2. Select Network Settings.
3. Select Media Server Connection.
4. Select Disable.
5. Restart the console.
Delete the temp files on your console.
1. From the Cross Media Bar (PS3 Main Menu), locate the internet browser.
2. Once there, select the Internet Browser with "X"
3. From the internet browser, press the Triangle button to reach the options menu.
4. This menu will have multiple options. Please navigate to the "Tools" section.
5. In the "Tools" section, there are a few items available for deletion near the bottom of this list. All of these options can be deleted without any negative consequences.
6. Please see the "Tool" section here and delete the items below.
• Cookies
• Search History
• Cache
• Authentication Information
7. Power cycle the PS3 console.
Good luck.
- 7 years ago
your probably no longer playing but he meant find the internet browser on your ps3 an hit x to enter
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