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madcaptain182's avatar
madcaptain182
4 years ago
Solved

[Old Report] Mass Effect Andromeda Missing Online Access

I have Mass Effect Andromeda Deluxe on Steam and it won't let me connect to the internet. Just keeps saying, "Missing Online Access". I have read the forums that it was an issue and as of 07/03/202...
EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
4 years ago

Sorry you'd been told that  @junmaiowo, this is currently still something support will need to assist with if you've lost online access for Andromeda.

I would definitely suggest reaching back out to support so another advisor can assist, or if you prefer you can also speak with them over Twitter or Facebook instead.

junmaiowo's avatar
junmaiowo
4 years ago
@EA_Mako I wrote to multiple supports and they kept saying the same, it also seemed like they didn't even read the message/problem. Now I managed to talk to a live chat support, but he tried to guide me through driver install and windows network troubleshooting, in the end he said he's making a bug report, and left afterwards, I haven't seen this bug report, nor have I gotten a link to it to see it's status. So I'm quite confused right now
  • junmaiowo's avatar
    junmaiowo
    4 years ago
    update: jake from the twitter help could solve it in less than 5min!
    • EA_Mako's avatar
      EA_Mako
      Icon for Community Manager rankCommunity Manager
      4 years ago

      @junmaiowo 

      Thanks for the update, glad to hear you were able to get this resolved via our Twitter support! 👍

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