Finally got an live agent that knew what the problem was and fixed it in like 5min. Thanks everyone for the help.
Community Manager@VenturaCNI you need to reach out to a chat advisor. They will be able to get that resolved for you.
You are right, it is always important to open a case and speak directly with an advisor. They are always very attentive and friendly. I hope I don't have this incident again but anyway.
ONE OF THEM WAS ABLE TO SOLVE MY PROBLEM! THANK YOU VERY MUCH FOR THE ADVICE. 🙂
Community Manager
@VenturaCNI wrote:
You are right, it is always important to open a case and speak directly with an advisor. They are always very attentive and friendly. I hope I don't have this incident again but anyway.
ONE OF THEM WAS ABLE TO SOLVE MY PROBLEM! THANK YOU VERY MUCH FOR THE ADVICE. 🙂
Wonderful to hear! I am glad they were able to get you taken care of! Let us know if you run into ay other issues with the game!
Cheers!
Community ManagerHey Everyone,
As this was a bt of an older thread and most issues have been resolved, we are now tracking any new reports here!
