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Anonymous's avatar
Anonymous
13 years ago
Solved

Origin - This code has already been used

I've bought a retail version of Mass Effect 3 with the account I'm currently using. I've installed and played Mass Effect 3 by using this account a couple months ago. After having to reinstall Origin...
  • Anonymous's avatar
    Anonymous
    13 years ago

    The problem likely is that you are not signed in on the correct account. To double check, you can contact EA support at help.ea.com. 

dimon6579's avatar
dimon6579
13 years ago

You might have to officially also register the game online to show that you actually "own" it. Some games are picky about registering them online and some features for certain games will not work if you first do not register them online. Try registering it thru origin and see if that works. If not, it is possible someone hacked your pc and stole your code. If it is the latter, i suggest you contact EA Help for support.

  • Lucid_Drunk's avatar
    Lucid_Drunk
    Seasoned Novice
    11 years ago

    is there any way to determine if code was used or not without actually activating it ?

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