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Anonymous's avatar
Anonymous
13 years ago
Solved

[Origin] Account compromised - Issue still ongoing

Romanian customer, purchased Mass Effect 3 in the past when it was launched.Now when I logged in to purchase Dead Space 3 at launch and discovered my account details were a mess I did not want to pro...
  • Anonymous's avatar
    Anonymous
    13 years ago

    It's very simple.  The moron who is responsible for the HTML code you saw on your Help Center contact page is both stupid and a liar.  He knows NOTHING about AHQ, or doesn't care a bit about the EA customers he lies to. 

    There are no Game Advisers here.  There are Game Players and some (not many at all) EA folks keeping the peace.  They are not Game Advisers.  For the most part, most games and most Help Centers have no eMail to choose from among the contact options.  What's left is Live Chat and Telephone, and that may not be offered by smaller Help Center teams with too few staffers to leave anyone on duty for the Late Night hours and weekends. 

    It is also those small Help Centers whose contact pages tend to include a loop suggestion to send people here, if there is nothing else at all available until the next morning or the next Monday. 

    Publicly published forum pages are not at all a proper place to discuss private member account information.

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