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Jovian09's avatar
Jovian09
13 years ago
Solved

Origin: Online Pass Bug

Hey all, Mundane bug to report but nonetheless one that's stopping me from accessing ME3 Multiplayer. I'm a PC Collector's edition Owner and have encountered the bug whereby the main menu tells me ...
  • KoJotP's avatar
    KoJotP
    13 years ago

    You need to contact Game Advisor at EA Help and ask for new Online Pass. Seems like either those were valid for limited time or their database got heavily corrupted because there is plenty of people having this problem. After they fix it (You will have to convince them to give You new one since they don't do that automatically) check the Single Player, because both N7 Deluxe Digital and Collector's came with built access to From Ashes. It is possible it might not authorise properly after fix.

    Use US in country selector and chat or Facebook/Twitter, e-mail seems to take forever. Phonecall, at least where I live was poor choice as well, never got past machine and elevator music.

Anonymous's avatar
Anonymous
12 years ago

I had this problem last week and I used the chat support to get it fixed.  Everything looked fine until this weekend when I tried to do the latest Operation.  Seems I'll have to chat them up again to get it fixed.  The problem this time is the Galaxy at War display is down and I'm unable to load up any game with the From Ashes DLC.  I'm running the Digital Deluxe Edtion from Origin.

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