Forum Discussion

Mikeltfrozen's avatar
12 years ago
Solved

Origin Randomly Closes Itself While Installing ME1

I recently bought the Mass Effect Trilogy. I incerted the Mass Effect 1 disc and put in the code and everthing was going fine. But while Origin is installing the game, at random moments Origin will just shut down, and then I have to re-open origin, and start the install all over again.

Why is this? How can this be solved?

  • Anonymous's avatar
    Anonymous
    12 years ago

    Ok.  If it continues to fail, try removing the disk and getting it directly from Origin.

7 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago

    It's difficult to say.  Is it installing off of the DVD or via the Internet?  If the former, maybe make sure the disk isn't scratched or try inputting the product code into Origin and installing via the Internet.  If the latter, perhaps you're Internet connection isn't behaving itself?  (I'm guessing there are some Origin logs somewhere, but I don't know where.  Origin support could probably find them)

  • Anonymous's avatar
    Anonymous
    12 years ago

    Also, disable whatever anti-virus application you use during the install process.  

  • It's installing it off the disc, it isn't scrathched or anything. I'll disable my anti-virus before downloading off the internet.

    Also I just finished installing ME2 and ME3 and everything went fine with those two.

  • Anonymous's avatar
    Anonymous
    12 years ago

    Ok.  If it continues to fail, try removing the disk and getting it directly from Origin.

  • Thank you so much! I downloaded it from Origin and installed it instead of the disc and everything worked out great!

  • Anonymous's avatar
    Anonymous
    12 years ago

    Great!  Glad to know I'm not a one trick pony here.  🙂

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