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Anonymous's avatar
Anonymous
13 years ago
Solved

origin wont let me play the game,says the code is already used

origin wont let me play the game,says the code is already used. i have already done one playthrough and want to go again. i didnt purchace game through origin. what to do???
  • EA_Spectre's avatar
    EA_Spectre
    13 years ago

    He already has a ticket in our system and is working with a Game Advisor to solve the issue.

    Please remember: The community on Answer HQ cannot help you with account, game code, game registration, or billing issues. To solve these problems an EA Game Advisor has to look into your individual account. You might have to answer a security question or proof your purchase with a receipt. And that's nothing that should be discussed on a public forum!

1ago's avatar
1ago
13 years ago

You do know that you don't have to input the code twice once you have it registered in Origin, right?

Once you have registered with Origin, you log in there with you e-mail and password and in Origin ME3 shows up under "My Games" - you mighthave to check "show all games" if you haven't installed it.

  • Anonymous's avatar
    Anonymous
    13 years ago

    Look i have other games on origin  , i know you only activate once ,i have done that when i purchaced it ,the game is listed in"my games".

    I went to play AGAIN and clicked on the icon, up pops diolouge box to activate again ,do ya get it now.

    I have the game and the activation key/code .origin has the key/code , WHATS THE PROBLEM.

    LET ME PLAY MY GAME.

    Nigel...

    • 1ago's avatar
      1ago
      13 years ago

      You should have included all those details in your opening post as this would have really helped narrowing down the problem. I'm afraid then we cannot help you here as this is a forum where users help other users. You'll have to go through EA's help

      • EA_Spectre's avatar
        EA_Spectre
        Icon for Community Admin rankCommunity Admin
        13 years ago

        He already has a ticket in our system and is working with a Game Advisor to solve the issue.

        Please remember: The community on Answer HQ cannot help you with account, game code, game registration, or billing issues. To solve these problems an EA Game Advisor has to look into your individual account. You might have to answer a security question or proof your purchase with a receipt. And that's nothing that should be discussed on a public forum!

    • Anonymous's avatar
      Anonymous
      11 years ago

      It is possible that when you registered the game your code registered to a different account?  Do you have multiple origin accounts?

      In my case I made a typo and the DVD code registered to my typo account.  Which doesnt make sense cause that typo account doesnt exist but I guess origin doesnt know that (this is purely a guess).

      When I clicked on the *.exe; my origin account and the account the code registered to were different, hence the this code was already used error message.

      I had to go to EA help and make a new account then have EA help transfered the activation code to the new account.

      For some reason EA help could not just correct the typo and match the acctivation code to the correct account.

      So now I have two origin account to two different emails ... but I can play ME3.

      Also EA Help offered to merge the two accounts BUT all progress would be lost.  I choose to just keep two accounts.

      Maybe this will help someone ... good luck

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