Forum Discussion

quadeamador's avatar
7 years ago
Solved

[PC] Crashing when trying to access Docks: Holding Area on Citadel in base game

As the title says, I'm having an issue when I try to access the aforementioned area. I can access every other area of the game just fine (at least that I've tried so far) but whenever I try to take the elevator to it while on the citadel, it'll go to a load screen and remain fine for a few seconds before the animation on said load screen invariably freezes, only to crash to desktop a few seconds later. I've tried a fresh install of the game, running no mods or anything. Hell, since it was an issue in the base game I tried without any DLC either though the result is always the same of the loading screen freezing followed by a crash. Searching online for the issue only brings me to years-old discussions for the PS3 version of the game, which are of no help as the solution they offer is nonexistent on PC.

I've attached both my DxDiag and Reliability Monitor thing to this post, thanks in advance for any help.

  • Okay so don't ask me how, but I decided to reinstall the game yet again after noticing another issue using my own copy off Origin. For whatever reason, the repair function returned, I used it and now I can access the area just fine.

    I appreciate the effort you've put into helping me, it's a shame I don't know exactly what caused it though, for anyone looking here in the future for answers.

13 Replies

  • Still no option to repair, clean booting did nothing either. Some post from years back suggested that it might be due to trying to access it while on the citadel and that, if you visited it prior can just enter it directly from the Normandy when entering. Since I can't enter with that method, given I haven't gotten into the area in the first place, is there perhaps some sort of mod or even console command I could try to teleport me into the area?

  • holger1405's avatar
    holger1405
    Hero+
    7 years ago

    @quadeamador 

    The missing repair function is a clear indicator that there is a problem with your ME3 installation, that might or might not, also be responsible for the main problem here.


    QuadeAmador  schrieb:

    Some post from years back suggested that it might be due to trying to access it while on the citadel and that, if you visited it prior can just enter it directly from the Normandy when entering. Since I can't enter with that method, given I haven't gotten into the area in the first place, is there perhaps some sort of mod or even console command I could try to teleport me into the area?


    You can try, but the consol command does nothing different than the main command in game does. And I doubt that the command is broken, it looks like a deeper lying issue.

    And then the console command would not change anything.

    How you enable the consol is described here.

    Here is a guide for the "teleport" command.

    I am not at home and only on my laptop, but the Area code for the Docks should be "BioP_CitHub". (If I remember correctly.)

    So the command should be "at BioP_CitHub" (Without the quotes)

    Here is a different approach that imho has more chances of success.

  • Okay so don't ask me how, but I decided to reinstall the game yet again after noticing another issue using my own copy off Origin. For whatever reason, the repair function returned, I used it and now I can access the area just fine.

    I appreciate the effort you've put into helping me, it's a shame I don't know exactly what caused it though, for anyone looking here in the future for answers.

About Mass Effect Franchise Discussion

The fate of the galaxy lies in your hands. Join the Mass Effect community forums and tell us how you'll fight for it.19,173 PostsLatest Activity: 12 hours ago