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UmbrellaCorp0's avatar
UmbrellaCorp0
2 years ago
Solved

[PC] EA app/Steam - Mass Effect Andromeda "Missing Online Access" Error

Are the servers still active? I wanted to import a save for new game plus but can't seem to get a connection tried reinstalling, hard resetting console and reconnecting my ea account.
  • Malkalic's avatar
    Malkalic
    2 years ago

    So suddenly fixed it, was always yellow connecting then red and always offline when loaded. but now has turned green. Not sure if you fixed it or not but thanks lol. Never been on it before till now cheers! Closing the game and having a moan seemed to work 😃

Malkalic's avatar
Malkalic
Seasoned Newcomer
2 years ago

Hi, having a similar issue where I can't play any of the strike missions or go online via the game settings screen. I have it on Xbox and pretty sure I bought the preorder deluxe edition years ago. Never been able to play strike teams or ever do the tutorial.

Thanks.

EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
2 years ago

@Malkalic When you launch the game and go online, what happens? Does it just stay offline, or do you get any errors?

  • Malkalic's avatar
    Malkalic
    Seasoned Newcomer
    2 years ago

    So suddenly fixed it, was always yellow connecting then red and always offline when loaded. but now has turned green. Not sure if you fixed it or not but thanks lol. Never been on it before till now cheers! Closing the game and having a moan seemed to work 😃

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @Malkalic Thats awesome! Glad to hear it is now working for you! Let us know if it happens again!

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