Forum Discussion

UmbrellaCorp0's avatar
UmbrellaCorp0
5 months ago
Solved

[PC] EA app/Steam - Mass Effect Andromeda "Missing Online Access" Error

Are the servers still active? I wanted to import a save for new game plus but can't seem to get a connection tried reinstalling, hard resetting console and reconnecting my ea account.
  • Malkalic's avatar
    Malkalic
    4 months ago

    So suddenly fixed it, was always yellow connecting then red and always offline when loaded. but now has turned green. Not sure if you fixed it or not but thanks lol. Never been on it before till now cheers! Closing the game and having a moan seemed to work 😃

EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
31 days ago

@truee_phenom so i made a change on my end. If you still get it, reinstall the game. It is reading the wrong registry entry right now. So a reinstall will delete all that and update the changes I made.

truee_phenom's avatar
truee_phenom
31 days ago

You fixed it! Thank you!

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    31 days ago
    @truee_phenom wrote:

    You fixed it! Thank you!

    You are most welcome! If you run into any further issues, let us know!

About Mass Effect Franchise Discussion

The fate of the galaxy lies in your hands. Join the Mass Effect community forums and tell us how you'll fight for it.19,065 PostsLatest Activity: 6 hours ago