2 years ago
[PC] Mass Effect 3 Unauthorized DLC Error
Hello.
I have done it many times, i know how it works. The button to create a new ticket or reopen an old ticket is just gone. I have tried multiple devices, PC, phone, ect. Multiple browsers and multiple accounts but there is no button anywhere to open a new ticket
My cases doesnt have a button to create a ticket and when i select a game there is no button to create a ticket either. Only "Popular help topics" and "Get help from the community".
Im trying to play ME3 but every time i launch the game i get the error message that its unable to authorize my DLC and "ingame purchases are undergoing maintenance" from the EA app overlay.
@Zigeunernudeln You would have to request one through the refund steps.