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Zigeunernudeln's avatar
2 years ago
Solved

[PC] Mass Effect 3 Unauthorized DLC Error

Hello.
I have done it many times, i know how it works. The button to create a new ticket or reopen an old ticket is just gone. I have tried multiple devices, PC, phone, ect. Multiple browsers and multiple accounts but there is no button anywhere to open a new ticket

My cases doesnt have a button to create a ticket and when i select a game there is no button to create a ticket either. Only "Popular help topics" and "Get help from the community".

Im trying to play ME3 but every time i launch the game i get the error message that its unable to authorize my DLC and "ingame purchases are undergoing maintenance" from the EA app overlay.

5 Replies

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey, @Zigeunernudeln 

    I wanted to follow up on this thread to see if you're still experiencing issues with the DLC. If you need further assistance, please let us know and attach a screenshot of the error message you are receiving!


    Cheers!

  • i have repaired the game, didnt fix

    Reinstalled 2 times, didnt fix

  • i bought the steam version, all issues fixed

    Can i get a refund for ME3 on EA app?

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