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pandacookiesims's avatar
pandacookiesims
Seasoned Veteran
2 years ago

[PC] Mass Effect Andromeda Freezes After Launch

I currently have directx 12 on my computer. I launched mass effect andromeda and attempted to customize my character. However, the screen kept freezing. I decided to start the game without customizin...
holger1405's avatar
holger1405
Hero+
2 years ago

@pandacookiesims 

Mass Effect Andromeda is a DirectX 11 game.
DirectX itself is backwards compatible, so a DirectX 12 system can always run DirectX 11 games.

Please provide a screenshot of the error message and a DxDiag in text file format and post it with your next reply. You can do that with the "Choose file" button at the bottom right corner of the reply window. 

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