Community Manager@ArchangelOm3gaTV Thank you for the callout on this one. We passed along the info you provided. For this error, it has to be resolved with live support as they have to make changes to the account itself which we do not handle over the forums.
For yours specifically, we ask that you message chat again, and simply let them know you need the "online Access" error fixed on your account. They have steps to follow for this one.
If they do not, let me know.
Cheers!
@EA_Shepard I unfortunately closed the chat box after talking to Rajat on there and can't seem to find a way to get it to open again. I went to ea help selected the EA App and the help topics only give me the option to email still
Community Manager@ArchangelOm3gaTV Log out of the EA account on the Help site. If you follow those steps above and you are not logged in, it will give you a chat option. Also clear your cache and browser history just in case too.
If no chat option pops up, make different choices. Not all options have the chat feature.
@EA_Shepard okay that worked now just gotta wait 11 minutes. Thanks for your help so far with this and I'll report back with news good or bad.
Community Manager@ArchangelOm3gaTV You are most welcome!
