Forum Discussion

Ghrark's avatar
Ghrark
11 months ago
Solved

[PC] Mass Effect DVD Key is Invalid

I am trying to install the original Mass Effect from the dvd set I have at home. It is the original version from 2008 and ive already patched it to the latest version I could find. The activation fai...
  • EA_Shepard's avatar
    EA_Shepard
    11 months ago

    Hey, @Ghrark Once those keys are used, they cannot be used again. A few years ago, all keys were converted to digital downloads on the EA account is was logged into with. If you are using or logging into a different EA account, you would need to log in with the original one. 

    The box set and any physical copies are now obsolete as everything is now digital. If you don't know what that account it is linked to, you can reach out to support and they can try to locate the account that key is linked to.

EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
11 months ago

Hey, @Ghrark Once those keys are used, they cannot be used again. A few years ago, all keys were converted to digital downloads on the EA account is was logged into with. If you are using or logging into a different EA account, you would need to log in with the original one. 

The box set and any physical copies are now obsolete as everything is now digital. If you don't know what that account it is linked to, you can reach out to support and they can try to locate the account that key is linked to.

About Mass Effect Franchise Discussion

The fate of the galaxy lies in your hands. Join the Mass Effect community forums and tell us how you'll fight for it.19,173 PostsLatest Activity: 2 days ago