[PC] ME3 Fails to launch, "Could Not Activate"

I tried that twice, no change. I am not using Steam, bought the game directly from EA through Origin a few years ago.

@Fermi_Paradoxx 

Make sure EA app is closed.

Go to the "license" folder and look for "71067.dlf"

Delete that file > Test.

Okay, to save us the back and forth trying to determine if this error is on my end, I just performed a fresh install of Windows on different hardware, and the only thing I have done on it since completing the Windows out of box experience is install the EA App and install Mass Effect 3. Even on this completely fresh setup, I get the same exact issue, so I can confidently say the problem is not on my end, there is some issue with the entitlements on my account regarding this game.

@Fermi_Paradoxx 

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Fermi_Paradoxx wrote:

so I can confidently say the problem is not on my end, there is some issue with the entitlements on my account regarding this game.

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Sure, the error was always on EAs side, its just that sometimes getting ride of the corrupted license solves this error rather easily.

Look at this post and provide the info @EA_Shepard asked for. Then tag him as I did now.

Okay, I will go post on that thread. Something is really messed up because I don't even have the 71067.dlf file. All I see is 71183.dlf

@EA_Shepard 

• Windows Version: Windows 10 22H2, build 19045.4046
• App version: 13.133.0.5646
• Region: US
• Internal Drive
• SSD
• First noticed Feb. 21, 2024. Still happening
• Not seeing other errors
• See screenshots in OP
• Report ID: 79c0a72b-bd27-4566-98a4-deda496381ba

@Fermi_Paradoxx If the game was purchased through Origin, are you now downloading the game through the EA app? We should not be using Origin any longer at this point.

The error(s) you are getting about the activation typically only happens for a handful of reasons. If you are not seeing those license files that is because your account isn't being registered as owning it and therefore not creating the folder or files it would with these older games.

Did you ever have an EA Play subscription after the original purchase of the game?

Can you log into EA.com with the same EA account, go into the purchase history, and see if there is a transaction log for the game? You will have to change the search options but there should be one even if the game was free. If you do not see it, it is not the right account. If you do, support has to review the account logs.

@EA_ShepardI am using the EA app to install the game, Origin is no longer installed on my system.

The license file is showing up, it just has a different name than what was mentioned earlier in the thread.

Yes I did have an EA Play sub at one point, but I bought the game outright.

Yes the game shows up in my purchase history, see the screenshot attached.

Any insight is appreciated, thanks.

@Fermi_Paradoxx Thank you. I had the account looked at. 

Can you delete all the files in the license folder again, and then run a repair on the game? I want to see if these changes made any difference.

Cheers!