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Fermi_Paradoxx's avatar
2 years ago
Solved

[PC] ME3 Fails to launch, "Could Not Activate"

Mass Effect 3 doesn't launch. Instead, a pop up window appears that says it could not activate, when I try to enter the key, a second dialog pops up that says "We're sorry, an error has occurred".

Originally bought the game on Origin a couple years ago and it worked fine back then. Other games are launching fine through the EA App for me. Tried all the normal stuff I see suggested here like moving the Licenses folder, reinstalling the game, reinstalling the app, clearing the app's cache, but no change in behavior.

  • @Fermi_Paradoxx 

    • Make sure EA app and Steam are closed.
    • Press the Windows key and "R" at the same time.
    • Type or copy and paste "%ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER
    • Delete the "License" folder.
    • Test.

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