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Anonymous's avatar
Anonymous
7 years ago
SolvedApproved

[PC] There is a problem connecting to the server. ME1 authorization issue.

I installed Mass Effect 1 on Friday afternoon, on Windows 7 64 bit (Home Premium, Service Pack 1), using an install disk that uses the 5 authorizations style DRM. Due to personal preference, I'm not ...
  • EA_Mai's avatar
    EA_Mai
    7 years ago
    :D You were fast!

    We made some changes in order to try to fix this issue, but you didn't give us enough time to test it for all the games. 😉

    Glad to hear it's working for you with Need for Speed Undercover! If anyone tries other games, please let us know how it goes!

    Thanks,
    -Mai
Xentik95's avatar
Xentik95
7 years ago

I am having the same problem with Mirrogs Edge (Win 8.1) . I am installing it through Origin. 

holger1405's avatar
holger1405
Hero+
7 years ago

@Xentik95

Mirrors Edge on origin don't uses the old authorization method, (no Paul.dll) so the error is not the same.

Restart your router in this way:
Pull the power plug > wait 5 minutes > return the power plug

If that not helps, shut down your Windows firewall and disable the real-time scanner of your antivirus software.. (just for testing purpose, don't forget to activate the firewall and the antivirus software later on.)

Should it work after you disabled the firewall, here is a description how to allow a program to communicate through the firewall.

This ports must be open on your Router:

Origin Ports
TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900
UDP: 1024-1124; 18000; 29900

Clearing your DNS cache. or testing a google DNS could also help.

If that not helps here is a EA connection troubleshooting guide.

  • beerxced79000's avatar
    beerxced79000
    7 years ago

    @holger1405

    thank you for this port information is very interesting !

    the user must also check on his internet connection that the Ipv4 service works because it is used for proxy "nov **** ion" from EA and activation by securom and for origin and proxy EA it seems to me that everything must be in IPv6

    mirror's edge catalyst 2016= Origin activation

    Mirror's edge "first" 2007 = securom and paul.dll 

    current or recent games use activation with origin, and those of the previous generation can still use securom

    😉

  • holger1405's avatar
    holger1405
    Hero+
    7 years ago

    @beerxced79000

    I am away from home, so I have only a few games on my laptop, but Mirror's edge (2007) is one of them.

    So I was referring to the first Mirror's edge. Just to make that clear. 🙂 

    The digital download version of Mirror's edge (2007) is not using the old way of authentication.

    I think the differences is in the way you install the game. If you install it with a disk, it will install the old files for the authorization prozes.

    The digital download version installs the new files.

    Edit: the above is only true for the Origin Access version of the game!

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