Forum Discussion

Anonymous

7 years ago

SolvedApproved

[PC] There is a problem connecting to the server. ME1 authorization issue.

I installed Mass Effect 1 on Friday afternoon, on Windows 7 64 bit (Home Premium, Service Pack 1), using an install disk that uses the 5 authorizations style DRM. Due to personal preference, I'm not ...

EA_Mai
7 years ago
:D You were fast!

We made some changes in order to try to fix this issue, but you didn't give us enough time to test it for all the games. 😉

Glad to hear it's working for you with Need for Speed Undercover! If anyone tries other games, please let us know how it goes!

Thanks,
-Mai

Anonymous

7 years ago

Approved

@holger1405 Ok, if it'll be more helpful, I'll mark the thread as solved. My initial update post looks like a bit of a mess for someone new coming into the situation, so I'll try to write up a cleaner explanation with direct links to the posts, then can mark that as the solution. (Might take me a while to do. Not feeling very well today, so taking it slow and the post might need some corrections/editing, but I'll do my best 🙂 )

Grabbing another coffee, then I'll get to collecting this information together 😃☕

@beerxced79000 Ahh, thanks for the clarification and the screenshots 🙂 I don't have Origin so I can't check these things myself. This is going to help a lot with the post I'm about to write to try help newcomers to this thread.

beerxced79000

7 years ago

@holger1405

the boxed version of mirror's edge uses this online activation

if you use the game's license in the boxed version, then you get the same version on Origin with online activation by securom

you get the same thing in downloading, it just matches the license.

it's going to depend on where and in what form you bought the game.

-purchase on origin : no activation with securom apparently / origin activation ?

-box purchase : securom activation and paul.dll problem

-dematerialized version of origin with the box installation key : securom activation and paul.dll problem

😉

holger1405
Hero+
7 years ago
@beerxced79000

~~If you redeem an old key in Origin and download a digital version of the game you will not get a game version that uses the old securom DRM, regardless of the way you obtained the key.~~

~~There is only one version you can get throughout Origin.~~

See post #48
beerxced79000
7 years ago
@holger1405
I assure you that you are wrong

I am using an old boxed game key and origin makes me download a version with securom
I prove it to you in video and you will be obliged to offer me a game on origin! okay ? 🙂
holger1405
Hero+
7 years ago
@beerxced79000

No bets accepted. 😉

I will clear things up with an EA CM.
EA_Mai
EA Staff
7 years ago
Hi everyone,

Thanks for sharing information and helping each other! :eahigh_file:

For those of you who are installing your games using a disk, please, uninstall the game completely. Make sure there's no installation folders left, you de-authorize your computer and clean the registry by using Ccleaner or a similar tool: https://help.ea.com/en-us/help/pc/how-to-use-ccleaner-to-fix-pc-issues/

Once you are sure the game is completely uninstalled from your system, restart your computer and install the game again through Origin.

Origin downloads of the game are the same no matter if you purchased the game through Origin or redeemed a key.

If you downloaded the game through Origin but had the game previously installed through disk in the same computer, please, try the same.

Thanks,

-Mai