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Anonymous's avatar
Anonymous
7 years ago
SolvedApproved

[PC] There is a problem connecting to the server. ME1 authorization issue.

I installed Mass Effect 1 on Friday afternoon, on Windows 7 64 bit (Home Premium, Service Pack 1), using an install disk that uses the 5 authorizations style DRM. Due to personal preference, I'm not ...
  • EA_Mai's avatar
    EA_Mai
    7 years ago
    :D You were fast!

    We made some changes in order to try to fix this issue, but you didn't give us enough time to test it for all the games. 😉

    Glad to hear it's working for you with Need for Speed Undercover! If anyone tries other games, please let us know how it goes!

    Thanks,
    -Mai
beerxced79000's avatar
beerxced79000
7 years ago

@holger1405

the boxed version of mirror's edge uses this online activation

if you use the game's license in the boxed version, then you get the same version on Origin with online activation by securom

you get the same thing in downloading, it just matches the license.

it's going to depend on where and in what form you bought the game.
 
 
 

-purchase on origin : no activation with securom apparently / origin activation ?

-box purchase : securom activation and paul.dll problem

-dematerialized version of origin with the box installation key : securom activation and paul.dll problem 

😉

EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
7 years ago

Hi everyone,

Thanks for sharing information and helping each other! :eahigh_file:

For those of you who are installing your games using a disk, please, uninstall the game completely. Make sure there's no installation folders left, you de-authorize your computer and clean the registry by using Ccleaner or a similar tool: https://help.ea.com/en-us/help/pc/how-to-use-ccleaner-to-fix-pc-issues/

Once you are sure the game is completely uninstalled from your system, restart your computer and install the game again through Origin.

Origin downloads of the game are the same no matter if you purchased the game through Origin or redeemed a key.

If you downloaded the game through Origin but had the game previously installed through disk in the same computer, please, try the same.

Thanks,

-Mai

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