Pre-Order Mass effect Andromeda Missing some items

Same here, I didnt recieved pre-order bonuses only Nomad Skin (Platinum skin if it´s the right one) and Initiative helmet, reinstaling didnt help, extra content show nothing

This is so annoying!!!!

I Play MAE on PC

I Pre-Order it and played the trial before...i bought the Deluxe Edition and I got not a single one of the Items I payed for.
I try to repair the game in origin, updated it, deinstallated it and nothing, i knew that I could find the stuff on Ryder's room on the Temptest but there isn't anything..
I played the whole game without the items now and stared new game after i finished...and agian..no pre-order items or dlc items.
I tried already to contact EA via the Live Chat..it was very helpfull *Sarcasm Sing*

and that i don't get what I paid for REALLY pisses me off..so my last hope is that maybe here someone, might be able to help me!!

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@Alicondria wrote:

Why should one have to watch ingame videos to obtain deluxe edition items? That's just dumb artificial gating for no good reason.

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These are related to a bonus content you could get from the webside, Andromeda Initiative. 6 videos. It has nothing to do with Deluxe version bonuses, only the way you retrieve them in your cabin in the Tempest (nearby your e-mail console). These things are liberated to you because then you would have your quarters officially and a place to have your pet. The game liberates these stuff when you get your ship only, to avoid having to deal with equipment and item handling during the Tutorial mission, or so I suspect. The only oddity about it is that your OST also is only liberated by then, instead of straightaway.

so i had this same issue, and i was wondering where my items were, it seems you get a "special delivery box" on your desk (same desk as where SAM is located) in your quarters at the tempest, i hope this helps somebody 🙂