Forum Discussion

Mik3QX's avatar
Mik3QX
9 years ago
Solved

Pre order processing

Hello everyone, so about 4 days ago i pre ordered Mass Effect Andromeda, and today i received an email from Origin saying that there was a problem with the purchase, went to my billing history and th...
  • holger1405's avatar
    holger1405
    9 years ago

    @Mik3QX

    EA charge pre-ordered games only very close to release date and they do that for two good reasons.

    1.) The costumer keeps his money until he actually gets a product.

    2.) If they would charge right after pre-order the would have to re-transfer the money for every costumer that change his mind.

GhostDragon156's avatar
GhostDragon156
7 years ago

No I prefer ordor the Sims get famous expansion pack . It will release on 15 November and in my library I see it said unlock. So what does this mean?

holger1405's avatar
holger1405
Hero+
7 years ago

@GhostDragon156

"We've billed you for your order but some item may have not been delivered yet" in this case just means that the expansion packages is not yet released.

You will be able to play it as soon as it is released.

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