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Hello @Dwatching
I am really sorry for those troubles with the game. Can you check if you do have enough free space on your disk for the game to install? Also disable your PlayStation 4 Internet connection for the duration of install. And try to run the game afterwards. Keep us posted on your progress.
Cheers,
Archi
Did what you recommended, sadly, it still didn't work. Even deleted most of the games that were downloaded on the PS4 so I would have more than enough room and disabled the internet before starting.
- EA_Archi9 years ago
EA Staff (Retired)
Hello @Dwatching
I am really sorry to hear, those troubleshooting steps failed. Can yo also try to install the game, using alternative user profile on your PlayStation 4? Keep us posted.
- 9 years agoBelow vvvvv
- 9 years agoSmallllll question..... I just noticed my PS4 is still downloading in the background.... omfg. I'm so sorry, I think my impatience has gotten the better of me. I'll wait til it's fully downloaded before I complain again.
- 6 years ago
Hi, I'm trying to play mass effect andromeda and I'm stuck on the part were I'm supposed to get to my ship but the single player campaign installation is stuck at 96% and wont move on and I already deleted and redownloaded it and it did nothing
- holger14056 years agoHero+
Did you tried to power cycle your PS4?
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