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Re: Can't install Mass Effect 2 or 3 on Xbox Series X

Anytime I try to install the next games in the launcher, the console itself crashes. The screen will buzz, go black as the Xbox shuts off for a few seconds, then reboot the console itself. No error codes or anything, and definitely beyond a standard CTD.

I’ve tried deleting ME:LE and redownloading only to run into the same issue regardless. The first game runs perfectly fine—only issue arises once I attempt installation of the next games.

5 Replies

  • Actingchunks's avatar
    Actingchunks
    Rising Novice
    29 days ago

    After 2 days experimenting I have found only 1 thing...

     

    If you Uninstall Mass Effect 1 it will also force a soft reboot upon attempting to reinstall said game :\ Meaning currently for anyone affected the only way to download any ME LE game is by reinstalling the entire thing to only get mass effect 1 back. 

  • vainer456678's avatar
    vainer456678
    Rising Newcomer
    27 days ago

    I'm in the exact same boat. I bought the legendary addition so I could start from the beginning and now I just can't play the other ones?? Let me know if you figure something out but I'm stumped 

  • Blegg2007's avatar
    Blegg2007
    Newcomer
    20 days ago

    I've found a solution. If you head into where you manage the game on xbox dashboard. Go into compatability options and turn off auto hdr. This seemed to work for me after trying everything else. Bloody wiped all my previous saved data also. Gutted.

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    18 days ago

    Blegg2007​ Thank you for posting this. Sorry to hear about the progress, though. We have all spent our fair amount of time in this series. Hopefully, this gets it resolved so this does not happen again.

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