[Xbox Series S] Mass Effect 2, legendary Edition, cannot save

So I'm playing on my Xbox series S (got the craving to go through the trilogy again), and I cannot seem to save when I'm playing ME2 in the legendary edition. 

I've tried a plethora of things such as uninstalling and reinstalling, clearing the cache, restarting multiple times just to see if it was a glitched save scenario, etc.

I've currently narrowed it down to being if I try and import my character from ME1 legendary edition I cannot save, but if I use "generic shep" instead I can save. Which is extremely frustrating because I spent so much time on ME1 obviously I want to use my save!!

I should also point out when I say I cannot save, I mean when I hit save it does the whole thing of "saving don't shut off" in the bottom left but if I go into the save/load menu none of my saves are in there. Any help would be appreciated, I've been googling for a few days now and I couldn't find any answers.