Re: cittadel dlc loading screen bug

@FallenBahamunt 

It seems the Nahimic audio service cause some problems with ME3.

Press "CTRL+ALT+Delete" at the same time > Task Manager > Startup > find "AWSoundCenterUiLauncher.exe" and/or "A-Volute" > right click on it and disable.

Reboot > Test.

If that don't helps, disable the Realtek audio device in the device manager or the BIOS > reboot > Test.

so i cant disable realtek(R) because that whaty i use for audio and the other stuff isent in my styartup 

@FallenBahamunt 

Disable it anyway and test.

This way we can see if it is indeed the culprit. You can enable the device right after you tested.

still didnt work

@FallenBahamunt 

OK, lets try a broader approach.

Please preform a clean boot and test the Game in clean boot mode.

Make sure your virus scanner and other security software and also Afterburner and similar software is disabled.

Make also sure that your GPU & CPU are not overclocked.

nope didnt work everything was disabled but what makes this aynoing is this is my second play throught and i did the citadel dlc in my fiorst but i didnt like some of the choice i made so i started oover and now io cant play it 

@FallenBahamunt 

You didn't had any problems on your first playthrough?

Did you tried an earlier save? There might be a corruption in your current one.

yeah i re loaded my save on my other run throught thats at the end of the dlc but it wont load it does the same thing

@FallenBahamunt 

• Hit Windows key and X.
• Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” whichever option is offered.
• Inside the PowerShell or CMD, enter “DISM.exe /Online /Cleanup-image /Checkhealth” without quotes. > ENTER.
• If errors are found, notify us. If no errors were found reaped steps 1 & 2.
• Inside the PowerShell or CMD, enter “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes. > ENTER.
• The system will start validating soon. If it throws an error, please list it here.
• After it reaches 100%, hit Windows key and X again.
• Again, choose “PowerShell (Administrator)” or “Command Prompt (Administrator)”
• Inside the PowerShell or CMD, enter “sfc /scannow” without quotes. >ENTER.
• Post the message you receive at the end of the processes here.

Windows Resource Protection found corrupt files and successfully repaired them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.

@FallenBahamunt 

Press the Windows key > Write "CMD" (Without the quotation marks) > Right click on "Command prompt" in the search results. > Run as administrator.

• Copy "findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt" (Without the quotation marks) into the prompt of the command prompt. > ENTER.

• Upload the "sfcdetails.txt" that is now on your desktop. 

  Repair the game again > Test.

i think is what you are looking for 

didnt work 

@FallenBahamunt 

Ok, but I am afraid we are almost out of options here.

I still think that the Nahimic audio service could play a role here, I would suggest to install the newest driver directly from Realtek that don't has any additional software added.

Apart from that, you could try a clean installation of your graphic driver with DDU.

so i fixed it i had to use a save editor to give me the first checkpoint then restart it