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Re: Install stuck at 90% on PS5?

I'm having the exact same issue in my PS5, install on the menu in game is stuck at 90%, and each time I launch the game I get a new download for ME: Andromeda that then immediately errors asking for space to be cleared when I have over 200GB free. No other downloads occurring either.

The game seems to run fine, but I've only gotten about an hour in to the gameplay.

5 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Zhilo_000

    Apologies for the late response!

    Are you also using the built-in storage on your PS5, or are you using an external drive? 

    /Kent

  • EnemySeeker's avatar
    EnemySeeker
    Rising Newcomer
    5 years ago

    Just installed the game on my ps5 internal drive and says error , stuck at 95%. Re installed the game and also restarted the system and still stuck at 95% install. The game so far plays fine but don't want to get too deep and then have the game get stuck.

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @enemyseeker

    Thanks for the info! What's the full error message you've been seeing? Would you be able to share a screenshot of the error? 

    /Kent

  • EnemySeeker's avatar
    EnemySeeker
    Rising Newcomer
    5 years ago

    Hope this helps , also it always says 95 percent not 90. It has been playing fine and I'm wondering if it can be the dlc , I have the deluxe and preorder.

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @enemyseeker 

    Got it, thanks! That particular error code usually means there's not enough free space, but if you have open storage on your PS5 that doesn't make a lot of sense. It might be best to reach out to PlayStation Support to see if they have any suggestions on what might be causing this. 

    For more details on how to contact them check out the PlayStation Support website

    /Kent

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