Re: Mass Effect 3 Digital Copy stuck In french

Hey @GVXF4VXF19SH

FYI, when it comes to the console versions of our games, they're usually not region//language locked - the language version should be coherent with the language set on your Xbox. That's why we've never released any language packs for ME3.

However, it's not the first time when Xbox players from Canada are having this problem with Mass Effect 3 🤔

I can check your EA account, but unfortunately, I will not see any purchase details since it's stored in Microsoft's database. I also double-checked their marketplace, but I see no mention of available languages there for Canadian customers.

Do you have any other languages available in your game or French is the only option and you cannot change it?

/Ataashi

Thank you for helping me with this issue and no I can't change the VO language from French, French is the only option I have due to the blue arrows being grayed out. Even thought I could change the in-game text to other langues just not the VO. If it helps I will attach the online receipt and the e-mail I got from Microsoft as images.

Thanks for the additional information @GVXF4VXF19SH

I removed the screenshots from your message (it's better to not post such info on public forum), but don't worry - I still have access to them if needed.

I'll ask our specialists about this situation. I'll try to keep you updated.

/Ataashi

Hey @GVXF4VXF19SH

We got a confirmation from Microsoft that the digital version, which can be purchased via their store in Canada, includes only French VO. Unfortunately, we aren't sure if that's something, which can be corrected by Microsoft at this point ☹️

If you've bought Mass Effect 3 and want to play it via backwards compatibility on Xbox One, resetting the console region to US may work then. However, if you plan to play on Xbox 360 this workaround will probably not work.

I'm sorry that I don't have better news to share ☹️

/Ataashi

Odd since the digital copies of Mass Effect 1 and 2 are in English.

Well if there really is nothing you can do about it than that's a shame, but thanks for clearing it up for me. What would you suggest that I do now. Refund?

Edit: wouldn't releasing a English VO pack as Dlc fix such an issue. other games have done it like the Assassin's Creed franchise.