Forum Discussion

Community Manager

Re: Mass Effect 3 wont load on my xbox one.

Just to be sure, have you checked to be sure you have enough free space on your hard drive for Mass Effect 3? On Xbox, the initial download will install Mass Effect 1 first, with the launcher installing ME2 and then ME3 after that, provided there's ample room.

If that's already fully installed, it may be worth trying to clear your persistent storage:

Press the Xbox button on your controller.
Go to System and choose Settings.
Choose Devices & streaming.
Choose Blu-ray.
Choose Clear Persistent Storage.

Aside from the steps you already mentioned, there are a few more troubleshooting steps on Microsoft's site that would be worth a shot as well.

1 Reply

ViejoDiablo666
4 years ago
Unfortunately nothing is working. I thought Id fixed the issue as I managed to clock in over 2 hours of play, but now Im experiencing the same issue.
Perhaps its an issue with my console. I believe its a first gen xbox one.