Mass Effect 3 wont load on my xbox one.
I have tried every suggestion I could find online from a hard reset to clearing my secondary Mac address and all I get is the loading screen freezing and returning me to the home screen. Any sugges...
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EA_Mako
Community Manager
Community ManagerHey @ViejoDiablo666,
Just to be sure, have you checked to be sure you have enough free space on your hard drive for Mass Effect 3? On Xbox, the initial download will install Mass Effect 1 first, with the launcher installing ME2 and then ME3 after that, provided there's ample room.
If that's already fully installed, it may be worth trying to clear your persistent storage:
- Press the Xbox button on your controller.
- Go to System and choose Settings.
- Choose Devices & streaming.
- Choose Blu-ray.
- Choose Clear Persistent Storage.
Aside from the steps you already mentioned, there are a few more troubleshooting steps on Microsoft's site that would be worth a shot as well.
Unfortunately nothing is working. I thought Id fixed the issue as I managed to clock in over 2 hours of play, but now Im experiencing the same issue.
Perhaps its an issue with my console. I believe its a first gen xbox one.
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