Re: Mass Effect Andromeda directX crash

That didn't work for me, still crashed with Directx out of memory message.

I have GTX 970, i5 4590, 8GB RAM

I've been trying every possible solution since yesterday and the best I get it's 40-50 minutes more or less without a crash, but sooner o later the black screen and the dx error appears again. It seems to be a memory leak of some kind, if that turns out to be it EA/Bioware have some tough times ahead and a PR shitstorm coming.

People are starting to talk about scam and such and I can't disagree with them, I'm a long time fan but this has take all my excitement out of playing. The worst part it's that we don't hear anything from EA/Bioware and their "support" is clueless...

I fixed my directx crash on the Tempest by increasing the size of my page file to max 25 gigabytes.

Have you been able to run it at different settings than low-medium? I've tried to set pagefile.sys to system managed but couldn't run it at higher settings than medium... I'm going to try that solution, but I want to know if it's a "definitive" solution or a quick fix for low-medium graphics... Thank you, all of you that are replying to this post. Still no words from an official source.

Hello, Im having an issue too!

When i launch the game it got stuck to the BIOWARE, EA, Frosbite logos for minutes (an average of ten minutes). Then my only option is to run the game on low settings. Play a little bit, then a DirectX error message. Not sure why Inquisition can run normally and not mass effect. Trying to find a solution for this, specially why the screen always froze for decades on the logos screen, and why the game can only run on low definition.

I have all the requierements for the recommanded settings. Never had any issue with any games. So frustrating!

Just an update

i reduce the overclock on my 2X 1080ti  and the issue went way 

all on ultra no AA on 

3440X1440

plus + 1.25 upscaller 

my rig:

6950X at 4.4  200% stable

32gb gskill 3000mhz 

960 Evo 500gb main drive and the game is installed on a OCZ ssd

2X 1080TI founders edition Sli 

cheers

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@spoonk_bdz wrote:

Have you been able to run it at different settings than low-medium? I've tried to set pagefile.sys to system managed but couldn't run it at higher settings than medium... I'm going to try that solution, but I want to know if it's a "definitive" solution or a quick fix for low-medium graphics... Thank you, all of you that are replying to this post. Still no words from an official source.

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My PC:

i5-3570k

GTX 970

16 GB RAM

running the game at a 2560x1440 resolution, high graphic settings. I set the page file to manual and minimum 2GB, max 25GB.

@MDK_PT

does it work for u when u disable SLI?That worked for me (2x 1080 Ti), so it should also work for u

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@Zackuber wrote:

My PC:

i5-3570k

GTX 970

16 GB RAM

running the game at a 2560x1440 resolution, high graphic settings. I set the page file to manual and minimum 2GB, max 25GB.

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Thank you, I've done that (changing the max to 50 GB) and not a crash today. Thank you very much, seriously, you're the man!

Should I do this to the drive the game is installed on or the OS?

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@Burtur wrote:

Should I do this to the drive the game is installed on or the OS?

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I've done it on both, just to to be sure

I get this too. Done pretty much everything everyone has suggested. I'm running an i5 6470k, 16gb ram, gtx780, the game is installed on a 256gb ssd. 

• tried multiple nvidia driver versions
• reinstalled directx and c++ runtimes
• repaired the game in origin
• changed my pagefile setting
• turned off tripple buffering
• tried fullscreen and windowed borderless
• turned all gfx settings to minimum
• removed additional monitors
• run exe as admin

Nothing seems to eliminate the problem, very frustrating. 

This is starting to look like The Division, a neverending bug game.

Have you tested the GPU with its core speed slowed down? 

Same Problem. Directx crashed. Seems to be my Pagefile settings. Pagefile magement set to custom (max 200 MB size) . After set it back to system managed Directx don't crash.

Sorry for bad english i'm german :-)

Fact is, the only Deutch I could try would be bad, so your English is great.  Be that as it may, the oddest part of many things going nuts with this game, is almost everything is related to nVIDIA graphics, not to AMD's Radeons.  Pagefile is one area to experiment with, driver corruption has become a common theme, and lots of folks get better results by slowing their Geforces down

i5-3570k

GTX 970

8GB RAM

Another voice of DX crash. Read all the posts, tried every solution and nothing worked.

Think I just got on the same boat with all of you guys and gals. I was playing on Ultra settings just fine for about 5 hours and bam! My entire system crashed. I'm currently running the "repair" utility and will be trying to with the game running at "Maximum Performance" in the NVIDIA Control Panel; I might also set the game to High Priority via the Task Manager. I'm hoping this isn't another case of Arkham Knight and The Divison (Only games to every crash my system).

I won't post my system specs; if it matters to you here is a link to my steam page with my setup.

Link: http://steamcommunity.com/profiles/76561198109581074/

Games crashing for me too, seems to be a problem with compatibility with 770's, double monitors, and 1080's.

yeah add Ryzen 7 1700x and AMD FURY X to that list... 

getting the same crash with new AMD drivers, with old AMD Drivers, wih LOW and Medium Preset.. nothing from suggested troubleshooting helped so far (didn't try disconnecting my second monitor and pagefile yet)

What operating systems are everyone using? Could it be a problem relating to Windows 10?

Yes, and Im not SLI user, not OC, not dual monitors..

Tried multiple nvidia driver versions, reinstalled directx and c++ runtimes, repaired the game in origin, changed my pagefile settings, turned off tripple buffering, tried fullscreen and windowed borderless, turned all gfx settings to minimum, run exe as admin.

Error persists

Updated windows and seems ok in single player now

Why for love of God would you tell people to slow their fast cards down? Radeons are slow and old. If the game can't run a 1080ti on 2100mhz it is broken. All other games including BF1 run very well Ghost recon has better graphics and runs amazing and it is the Ubisoft game and Ubisoft sucks at making games so how the hell cant Bioware/EA not do better with a great engine like frostbite. Slowing down a card is the worst advise ever. How about they patch the dam broken game so it works. No point buying a 700 Pound card and sticking it under water to downclock  is there??  Might as well buy a wii U then or  a crappy Ps4.