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Re: Mass Effect Andromeda directX crash

Should I do this to the drive the game is installed on or the OS?

20 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

    @Burtur wrote:

    Should I do this to the drive the game is installed on or the OS?


    I've done it on both, just to to be sure

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

    I get this too. Done pretty much everything everyone has suggested. I'm running an i5 6470k, 16gb ram, gtx780, the game is installed on a 256gb ssd. 

    • tried multiple nvidia driver versions
    • reinstalled directx and c++ runtimes
    • repaired the game in origin
    • changed my pagefile setting
    • turned off tripple buffering
    • tried fullscreen and windowed borderless
    • turned all gfx settings to minimum
    • removed additional monitors
    • run exe as admin

    Nothing seems to eliminate the problem, very frustrating. 

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

    This is starting to look like The Division, a neverending bug game.

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

    Have you tested the GPU with its core speed slowed down? 

  • mR_vAiN's avatar
    mR_vAiN
    9 years ago

    Same Problem. Directx crashed. Seems to be my Pagefile settings. Pagefile magement set to custom (max 200 MB size) . After set it back to system managed Directx don't crash.

    Sorry for bad english i'm german :-)

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

    Fact is, the only Deutch I could try would be bad, so your English is great.  Be that as it may, the oddest part of many things going nuts with this game, is almost everything is related to nVIDIA graphics, not to AMD's Radeons.  Pagefile is one area to experiment with, driver corruption has become a common theme, and lots of folks get better results by slowing their Geforces down

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

    Updated windows and seems ok in single player now

  • Why for love of God would you tell people to slow their fast cards down? Radeons are slow and old. If the game can't run a 1080ti on 2100mhz it is broken. All other games including BF1 run very well Ghost recon has better graphics and runs amazing and it is the Ubisoft game and Ubisoft sucks at making games so how the hell cant Bioware/EA not do better with a great engine like frostbite. Slowing down a card is the worst advise ever. How about they patch the dam broken game so it works. No point buying a 700 Pound card and sticking it under water to downclock  is there??  Might as well buy a wii U then or  a crappy Ps4. 

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved
    Hi I can't play for than 5-10 minutes and I really want to ha. I have set page file to system managed but I will try the 8-10gb tonight, reinstalled drivers, tried different versions, my gpu isn't overclocked unless it came that way, lighting and post are set to low, set to windowed mode. I would like to play even if it's a work around so need some help I have a Radeon rx480 8gb and I have no idea what sli is and if it is available on a non nvidia card or how to check if my card is over clocked and how to underclcok it to test that. I have downloaded after msi and the clock speed is currently 1350mhz. Any help would be greatly appreciated as I would gladly take 30-60 minute of game play at this time.
  • actionhero444's avatar
    actionhero444
    Rising Newcomer
    9 years ago

    Similar problem. Usually can get a couple of hours before a crash to desktop. I have installed directx and vcredlist from the game files, verified installation, installed latest drivers, and disabled my second monitor with no results. The only thing that seemed to work was tweaking the paging file to system decide (which no one should have to do). This has extended my play time from 30 minutes to several hours. I've also tweaked my settings by turning off post-processing and some of the unnecessary options (Anti-aliasing).

    Regardless, it's pretty garbage...I'll put my specs below, but I hope they can get to this issue ASAP.

    -Windows 7 (64 bit)

    -GeForce GTX 780 (Driver: 378.92)

    -DirectX 11

    -i7-3770K CPU @ 3.50 GHz

    -16 GB RAM

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

    hmm, you're running Windows 7...this discards the OS Windows 10 issue. I was about to install W7 as the last option after having tried everything.

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

    36h ? I can't play more than 10 min...

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved
    36 hours can you specify what windows version you are using, hardware, and config like page file and graphic settings etc. I will match as best as I can and see if I can get past 5 minutes
  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

    Hiii.

    I'm trying to continue the missions on Voeld after a quick trip back up to my ship (checking emails, handling APEX missions and AVP stuff). But on the cutscene down to the planet, the game decides to throw a directx error. I have no way of knowing exactly -what- the error is, as the game sort of overlays everything. Alt-tabbing out doesn't work, and it's quite a bother.

     

    Included are my system specifications.

    Issue solved by travelling to another system, then returning to Voeld. Landing successful.


  • @Munkle555 wrote:
    36 hours can you specify what windows version you are using, hardware, and config like page file and graphic settings etc. I will match as best as I can and see if I can get past 5 minutes

    I'm using Windows 10 with the game installed on my 500gb 840 EVO, with an i7 3770k clocked at 4.2 Ghz, 16gb RAM and 2 * 980Ti in SLI, i play the game in 4k with High to Ultra settings, no AA. My Pagefile memory is 16gb.

  • JixXxer's avatar
    JixXxer
    9 years ago
    Exactly. This games programming and coding * blows.

    Hard crashes left and right. * garbage.

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