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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Re: ME3 LE keep crashing on launch

Hi @Duskiezzzzzzzz Thanks for this information, can we start by going through the following and check if this continues?

  • Remove any mods from the game and repair MELE via EA App
  • Run MELE as an admin
  • Verify any Anti-virus, or other software is not limiting the client and game (try closing out of additional apps then trying to play)
  • Run the System File Checker tool then Check for Windows and GPU updates  
  • Put your device in a Clean Boot then launch the game

3 Replies

  • Duskiezzzzzzzz's avatar
    Duskiezzzzzzzz
    3 years ago
    @EA_Illium Thank you so much for your response. I will check it later tonight and hopefully it will be fixed. I will need help again if this problem persists
  • Duskiezzzzzzzz's avatar
    Duskiezzzzzzzz
    3 years ago

    Hello @EA_Illium. I have done all the steps that you listed for me. I disabled all mods from ME3 LE and repaired MELE via Origin; Ran MELE as administrator; Allowed the game and Origin through firewall and Window Defender; Ran system check (Both Windows and GPU are up to date); Clean Booted the game. All of it, yet nothing seems to work, ME3 still crashes when I load or even attempt a new game.

    I really don't know what to do now. ☹️

  • holger1405's avatar
    holger1405
    Hero+
    3 years ago

    @Duskiezzzzzzzz 

    Your Graphic driver is from 2020.

    There is a newer driver for your Gtx 1060 available. Download it from here.

    Install the graphic driver this way:

    • shut down any not necessary programs in the background. (including your virus scanners real time protection)
    • shut down any and all system monitoring programs and any overlooking tools you might have.

    • Run the installation EXE > CUSTOM mode > preform a clean installation > install only the GPU Driver and the PHYSX software.

    (don't deselect components you need even if the have the same version number, the installation program will de-install them if you do)
    • Reboot > test.

    What Mods did you use?

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