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StooMonster's avatar
StooMonster
5 years ago

Re: XBSX Auto HDR Mass Effect LE

Hello EA Support

I have an Xbox Series X running the latest OS, with Mass Effect Legendary Edition installed from the MS Store, and the game is updated with the May 17 patch too. I just have the launcher and Mass Effect 1 installed.

My problem is the game is always running with Auto HDR turned on, I have attached a screenshot IMG_4719.jpeg

Even if I go to General > Video Settings > Auto HDR = OFF plus try to do the same for game itself, but it won't let me do that in Compatibility options IMG_4720.jpeg anyway

So, there is nothing set to be AUTO HDR on the console itself, but when I run Mass Effect Legendary Edition the launcher and then Mass Effect 1 run in Auto HDR mode.

Would appreciate you fixing this, so I can enjoy the game with its true native HDR and not running SDR upscaled to Auto HDR.

Thanks

1 Reply

  • StooMonster's avatar
    StooMonster
    5 years ago

    Any news on looking at Auto HDR always being on with Xbox consoles (even when turned off)?

    Edit: I saw someone on Twitter with this issue say that you can turn off Dolby Vision tick box too and it fixes this — stops console applying Auto HDR — but Xbox consoles don't like Dolby Vision on my display and won't let me set it on/off so I can't try.

    I just have Auto HDR on all the time for Mass Effect Legendary Edition, even though it's disabled in all the Xbox menus.

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