Redeem online pass???
So I've been playing mass effect since basically it's release until i got a new hard drive, i reinstalled the game via origin through my account and when i opened it up i couldnt access any of the m...
Forum Discussion
You are lucky, I can't even get live chat.
Yeah, same issue here. I have tried every fix other people have suggested, to no avail. So depressing that this issue has been around so long and still is not addressed.
Here are some BSN forum threads about this (long standing, unnaddressed) issue:
http://social.bioware.com/forum/1/topic/344/index/13192932
http://social.bioware.com/forum/1/topic/344/index/14374450
http://social.bioware.com/forum/1/topic/323/index/14308423
http://social.bioware.com/forum/1/topic/343/index/14210380
http://social.bioware.com/forum/1/topic/344/index/14052151
http://social.bioware.com/forum/1/topic/344/index/13918754
http://social.bioware.com/forum/1/topic/344/index/13913450
http://social.bioware.com/forum/1/topic/344/index/13905333
http://social.bioware.com/forum/1/topic/343/index/13839949
http://social.bioware.com/forum/1/topic/343/index/13817474
This makes me a sad panda ☹️
I'm going to contact Bioware themselves, it's the best option I have. If you want the e-mail its:
ME3AccountAdmin@BioWare.com
Good luck bro.
I already tried that. Ernest Tse monitors that account, and here's the response I got:
Greetings,
I am happy to inform you that your account does not show up on our list of people who have been banned. For further assistance please contact EA Customer Support as they have better tools to assist you with these kinds of issues.
Cheers,
Ernest Tse
All that being said, I still think you should send the mail: if Bioware staff are made aware that a) the issue is still present, and b) EA Help isn't helping, then maybe we will get some action.
Have you logged a suppport case with EA Help? It's a good idea to list your case number in your e-mail to ME3 Accounts.
