13 years ago
Redeem online pass???
So I've been playing mass effect since basically it's release until i got a new hard drive, i reinstalled the game via origin through my account and when i opened it up i couldnt access any of the m...
I'm going to contact Bioware themselves, it's the best option I have. If you want the e-mail its:
ME3AccountAdmin@BioWare.com
Good luck bro.
I already tried that. Ernest Tse monitors that account, and here's the response I got:
Greetings,
I am happy to inform you that your account does not show up on our list of people who have been banned. For further assistance please contact EA Customer Support as they have better tools to assist you with these kinds of issues.
Cheers,
Ernest Tse
All that being said, I still think you should send the mail: if Bioware staff are made aware that a) the issue is still present, and b) EA Help isn't helping, then maybe we will get some action.
Have you logged a suppport case with EA Help? It's a good idea to list your case number in your e-mail to ME3 Accounts.