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andy_3_913's avatar
andy_3_913
New Traveler
2 years ago
Solved

[Resolved] Mass Effect 3 MP Matchmaking Server Issues

...appears to not be working.

Can't find games on any difficulty.

Can someone give it a kick?

(Few other people having the same problem here https://old.reddit.com/r/MEC🤭p/comments/1e2p2sy/cant_find_matches_on_pc_all_of_a_sudden/ )

  • EA_Shepard's avatar
    EA_Shepard
    2 years ago

    I am marking it as a solution!

    Hey, Folks

    I wanted to let you know that the team is aware of this, and all information has been sent up the chain for review.

    Once there is an update, I will let you all know what the deal is with the matchmaking.

    You may see it before I do, so keep looking out for updates!

    Cheers!

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  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey, @andy_3_913. Issues like this are more complex because we can test them and get the same result or match them just fine and cannot test them. We would need all of the Reddit players to post here so we can track that. 

    I cannot escalate an issue to a random Reddit link. 

    On a side note, I did look to see if there are any active issues, and there are not, so it may not have been reported to the team yet.

    Once everyone posts here, I would need all of the following to have it reported:

    • EA App/Steam/Epic:
    • EA ID/Steam user ID:
    • Attach the EA App Error Report ID Here
    • The EA app logs can be found in C:\ProgramData\EA Desktop\Logs & C:\Users\%username%\AppData\Local\Electronic Arts\EA Desktop\Logs
    • Windows OS:
    • Windows OS version:
    • GPU model and driver version:
    • Region:
    • Are you using an internal or external drive?
    • Are you using an HDD or SSD?
    • Date this issue started (is it still happening?)
    • Are there any other errors?
    • If possible, share a Screenshot or Clip:
    • Can you attach a DxDiag?

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