Start New Game, Proceed to Land and the Game Crashes to Desktop

I start a new game, import my ME3 character, choose Jane Shepard, then proceed to enter atmosphere, the screen goes blank and the game CTDs (crashes to desktop)

DxDiag - 11052023.txt87 KB

dwharper34
2 years ago
In the ALOT installation log, I found that some file was looking for BIOG_HMF_HIR_PRO.Hair. I searched for that on Nexus Mods and I found it in this mod DLC_CON_HairModCC, and installed it. I also found 2 other files were missing and I added Omega Hub (Standalone installer)-679-1-02-1606159226 and Alliance Armor Pack (EGM only exe installer)-415-2-01-1591077544 and installed them.
After the ALOT installation completed, I was able to play the game again!

9 Replies

dwharper34
2 years ago
Note: The screen says it's Loading in the lower right corner
holger1405
Hero+
2 years ago
@dwharper34

You meant import your ME2 character?

Do you have the game on Steam or EA app?

Do you use Mods?

Did you repaired the Game? (This will purge all Mods.)
dwharper34
2 years ago
No, I used my ME3 character (new game plus). Yes, I am using ALOT (A Lot Of Textures). There were no apparent errors. I did a deep scan with ALOT and I found some problems with the textures. So, I am reinstalling the game with ALOT. I should be done in about an hour, then I will try it again. Thanks!
dwharper34
2 years ago
I was using Origin, but now EA. It's been a while since I played. I accidentally ran a repair on my ALOT installation, so that is why I'm running into these problems.
I ran into an error on my last installation. When I tried to run it through EA, it said the game needed to be repaired. I checked my ALOT logs and I think I discovered the issues. Now I will try to install it again.
dwharper34
2 years ago
It still crashed at the same place! Any thoughts?
dwharper34
2 years ago
@dwharper34 I just finished a new install. The scan this time said:"Texture check did not find any texture issues in this installation.". The game still crashed though.
dwharper34
2 years ago
I had a stroke two years ago and I lost many memories. Doing this reminds me of things I had to do to get the game to run. I remembered having to run all of the programs in the __Installer folder. I just ran DirectX, physx, VC redis vc2005sp1 and vc2008sp1. Unfortionally the game still crashes.

dwharper34

2 years ago

The latest log had this:

Mass Effect 3 Event 11/7/2023 1:47:41 AM

Event type: Information

Event Message: Fault bucket 1964043240880761361, type 1

Event Name: APPCRASH

Response: Not available

Cab Id: 0

Problem signature:

P1: MassEffect3.exe

P2: 1.5.5427.124

P3: 50d4cab0

P4: KERNELBASE.dll

P5: 10.0.19041.3570

P6: faa05682

P7: e06d7363

P8: 0013d982

P9: 

P10:

This is all this crash report said. There are many, many more, but they all are similar. I don't know what any of the numbers mean. Thanks for any help you can give me!

dwharper34
2 years ago
In the ALOT installation log, I found that some file was looking for BIOG_HMF_HIR_PRO.Hair. I searched for that on Nexus Mods and I found it in this mod DLC_CON_HairModCC, and installed it. I also found 2 other files were missing and I added Omega Hub (Standalone installer)-679-1-02-1606159226 and Alliance Armor Pack (EGM only exe installer)-415-2-01-1591077544 and installed them.
After the ALOT installation completed, I was able to play the game again!