[Steam Deck] ME1 Crashing after EA app Update
Title. I have the game on Steam, it worked fine until the latest EA app update. Now the game hard crashes my steam deck during random loading screens. I play for a while then the game crashes and I h...
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EA_Illium
EA Staff (Retired)
EA Staff (Retired)When you have a moment, I would recommend checking out the troubleshooting guides for the Steam by Valve.
Steam Deck - Basic Use & Troubleshooting Guide
Steam Deck - Software Info & Troubleshooting Guide
Cheers!
I did all that.
My game launches without a problem and I can play for a while, but it randomly crashes during loading screen and completely freezes my deck. I tried everything proton related, reinstalling the game, verifying files etc. This did not happen before the latest EA App update. I believe there is a memory leak issue because while running the game my RAM usage goes up constantly until it crashes. I don’t think a game like this warrants 14-15gb RAM use especially since the minimum requirement is 8GB. It shouldn’t go up so high that it hard crashes the whole system.
- EA_Illium
HI @simon7109 @ToXicQueen08 @vivalenta
This may be connected to the EA app and Mass Effect Legendary edition not having full Steam Deck support, Out of curiosity are you trying to use any mods?
No mods. And the game worked fine until the latest EA App update.
@EA_Illium I have the exact same problem. ME1 was working great for me. I put in around 50 hrs without any problem. I have no mods running and have tried the fixes suggested in the Steam links you shared. The game started crashing after the most recent EA update. Can you give us an indication if a fix is in the pipeline please? Thanks
Same deal for me. Would love an update
- @EA_Illium I'm experiencing the same issue mentioned above and have no mods. I've run all 3 games just fine on my steam deck until the recent EA app. When running the game the RAM spikes to 14gb RAM causing it to crash and me having to forcefully shutdown my steam deck with the power button. I really hope this gets fixed soon please because the game is completely unplayable on the steam deck now and it really sucks.
@simon7109I just solved it, run the game on offlinemode
