Steam Keys for Mass Effect
EA has hands down the worst responses for my cases. I have 3 cases pending for almost a month now, and it takes 2 weeks for them to give half-hearted replies. I'm hoping to get a reply from the community that might help resolve the issue.
I bought the following games from Steam, and I have issues with getting a working CD Key.
1. Mass Effect CD Key "requesting" forever. This happens because there's no more CD keys left to give. New players have to request the CD Key from EA to access it from the launcher. The Steam Forums has made it clear to me that only EA is able to help with this, and many players have had this problem resolved by contacting EA Help.
2. Mass Effect 2 Digital Deluxe Edition. I received the DLC Keys for EA (Origin) but I did not receive the base game key. So again same issue, I'm currently waiting for a support staff to help me with this.
3. Dead Space 2 - Key received was invalid, and I am unable to activate it in EA.
I filed reports for all 3 during the first week of April. I'm already past the 2 week refund grace period from Steam and I haven't even gotten a response yet. It's so frustrating that I have to exhaust all means of contacting EA (Twitter, Instagram, etc) to get an appropriate reply, especially when the advisors attending to my case on EA Help seems to be utterly incompetent. I really don't mean to be rude, but all the replies for all 3 of my cases have been pretty much copy-pasted after a 2 week wait, and the fact that they don't bother reading my replies or respect my time really angers me. Someone, please help ;-;