3 years ago
Steam Keys for Mass Effect
EA has hands down the worst responses for my cases. I have 3 cases pending for almost a month now, and it takes 2 weeks for them to give half-hearted replies. I'm hoping to get a reply from the commu...
Yeah I'm having the same problem with Mass Effect 1, and Spore Galactic Adventure and Creepy & Cute.
I contacted Steam support and they asked me to contact EA support, but now the EA support page wont allow me to create a ticket, It only sends me here to the Answers HQ.
I just want to be able to upload my creatures in Spore ☹️
Hey @zeddparis,
Which options are you selecting when trying to create a new case?
After selecting Mass Effect and "I'm looking for something I bought" (your code), it's currently showing me the option to email support.
EA Player Help Services - Contact Us
Available contact channels can vary slightly depending on the selected category and your region, but this one should be related to the issue at hand and get you started with that process.