Forum Discussion

4 years ago

Solved

Still stuck on the a black screen upon opening the game on ps4

So ill get stright to the point. Im enountering a black screen upon launching the game. So i start the game,it shows the logo of mass effect with ryder on it in his suit then it loads the next screen...

EA_Atic
4 years ago
@gameboy352 have you played before or is this the first time?

I assume you have tried to reinstall the game?

/Atic

gameboy352

4 years ago

@EA_Atic I have tried turning my system off already and then unplugging the system. It wasnt for 20mins but it was for at least a minute. I also have tried restarting in safe mode as well. Not after that first part but i have non the less.

EA_Atic

DICE Team

4 years ago

@gameboy352 have you played before or is this the first time?

I assume you have tried to reinstall the game?

/Atic

RodneyRazorshor
4 years ago
I've had the same issue all of a sudden. This is not my first time playing, as I've already logged 40 hours into ME1, but just today I got the insurmountable black screen of death. I've power cycled multiple times, gone into safe mode, reinstalled the data disc, even rebuilt the database and it keeps coming up.