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redheadboii's avatar
redheadboii
5 years ago
Solved

Still stuck on the a black screen upon opening the game on ps4

So ill get stright to the point. Im enountering a black screen upon launching the game. So i start the game,it shows the logo of mass effect with ryder on it in his suit then it loads the next screen...
  • EA_Atic's avatar
    EA_Atic
    5 years ago
    @gameboy352 have you played before or is this the first time?

    I assume you have tried to reinstall the game?

    /Atic
gameboy352's avatar
gameboy352
5 years ago

@EA_Atic I have tried turning my system off already and then unplugging the system. It wasnt for 20mins but it was for at least a minute. I also have tried restarting in safe mode as well. Not after that first part but i have non the less.

EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
5 years ago
@gameboy352 have you played before or is this the first time?

I assume you have tried to reinstall the game?

/Atic
  • RodneyRazorshor's avatar
    RodneyRazorshor
    5 years ago

    I've had the same issue all of a sudden. This is not my first time playing, as I've already logged 40 hours into ME1, but just today I got the insurmountable black screen of death. I've power cycled multiple times, gone into safe mode, reinstalled the data disc, even rebuilt the database and it keeps coming up. 

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