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Trish_Meade1107's avatar
5 years ago
Solved

The DLCs are not downloading

I was having a computer issue and had to do a factory reset, which included all of my games. My mass effect 2 will download but non of the DLCs will. I deleted Origin and redownloaded it, I tried updating it manually, I restarted my own computer and redownloaded it. Nothing is working. 1 will download as well, right now it is just the DLC's for two, I am now testing three and will edit this if I have the same problem with 3. ..

ME3 will download but non of the DLCs will

  • @Trish_Meade1107 

    Please clear your temp files:

    • Press the Windows key and "R" at the same time
    • Into the new window, type or copy & paste:  "%temp%"   (Without the quotes.) > hit "ENTER"
    • Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.
      (If some files or folders can't be deleted, reboot and try again.)

    Then the Origin cache:

    All settings in Origin (only in Origin not in the games) are back to default settings after this.)

    • Close Origin completely.
      (right click on the Origin symbol in the task bar > close)
    • Press the Windows key and "R" at the same time.
    • Type or copy and paste "%ProgramData%/Origin" (without quotes) into the new window > hit ENTER
    • Delete all the files and folders in the Origin folder, except for the "LocalContent" folder.
      (The "LocalContent" folder must remain untouched.)
    • Delete the "Mass Effect 2" and "Mass Effect 3" folders inside the "LocalContent" folder.
    • Press the Windows key and "R" at the same time.
    • Type or copy and paste "%AppData%" (without quotes) into the new window > hit ENTER
    • Now your Windows explorer should have brought you to your "C:\Users\>your user name<\AppData\Roaming" folder.
    • Delete the "Origin"  folder inside the "Roaming" folder.
    • In the address bar of your Windows explorer click on "AppData".
    • Open the "Local" folder.
    • Delete the "Origin"  folder inside the  "Local" folder.
    • Restart your PC. > test

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