"unable to retrieve galaxy at war status"
"unable to retrieve galaxy at war status". Last post on this was 2016 and said EA had solved the issue. Was working fine then installed ALOT and things went FUBAR. Uninstalled and reinstalled, flushe...
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@ShadowBoomer here is what EA sent: Hi! This is Sankalp and thank you once again for contacting EA Help.
This is just a follow-up to our conversation a while ago regarding the loading issue that you had in Mass Effect 3 DLC and i shared relevant information with you. It’s my pleasure assisting you today.
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Here's the link to help you doing the clean installation of the Graphic Drivers : https://help.ea.com/en-in/help/pc/how-to-perform-a-clean-installation-of-your-graphics-driver/
Please perform the Clean Boot as instructed on this link : https://help.ea.com/en-ca/help/faq/how-to-clean-boot-your-pc/
To repair the game on Origin, follow the steps mention below :
>Select My Game Library in Origin.
>Right-click on the game tile.
>Select Repair Game.
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Here's the link to help you enable the log in Verification on your EA Account : https://help.ea.com/en-in/help/account/origin-login-verification-information/
If you need help about any other issues, please do not hesitate to contact us again via callback request, live chat or email through our EA Help Center at http://help.ea.com help.ea.com EA Help: Official Support Get help resolving your EA game issues.
Read help articles, troubleshooting steps, or open a support ticket to get back in the game.
The issues were not solved. On to next level.
Cool Beans
This is just a follow-up to our conversation a while ago regarding the loading issue that you had in Mass Effect 3 DLC and i shared relevant information with you. It’s my pleasure assisting you today.
==================================
Here's the link to help you doing the clean installation of the Graphic Drivers : https://help.ea.com/en-in/help/pc/how-to-perform-a-clean-installation-of-your-graphics-driver/
Please perform the Clean Boot as instructed on this link : https://help.ea.com/en-ca/help/faq/how-to-clean-boot-your-pc/
To repair the game on Origin, follow the steps mention below :
>Select My Game Library in Origin.
>Right-click on the game tile.
>Select Repair Game.
==================================
Here's the link to help you enable the log in Verification on your EA Account : https://help.ea.com/en-in/help/account/origin-login-verification-information/
If you need help about any other issues, please do not hesitate to contact us again via callback request, live chat or email through our EA Help Center at http://help.ea.com help.ea.com EA Help: Official Support Get help resolving your EA game issues.
Read help articles, troubleshooting steps, or open a support ticket to get back in the game.
The issues were not solved. On to next level.
Cool Beans
Galaxy at war is down for everyone itm.
For Shadow broker:
Try to clear your Origin cache.
All settings in Origin (only in Origin not in the games) are back to default settings after this.)
- Close Origin completely.
(right click on the Origin symbol in the task bar > close) - Press the Windows key and "R" at the same time.
- Type or copy and paste "%ProgramData%/Origin" (without quotes) into the new window > hit ENTER
- Delete all the files and folders in the Origin folder, except for the "LocalContent" folder.
(The "LocalContent" folder must remain untouched.) - Delete the "Mass Effect 3" folder inside the "LocalContent" folder.
- Press the Windows key and "R" at the same time.
- Type or copy and paste "%AppData%" (without quotes) into the new window > hit ENTER
- Now your Windows explorer should have brought you to your "C:\Users\>your user name<\AppData\Roaming" folder.
- Delete the "Origin" folder inside the "Roaming" folder.
- In the address bar of your Windows explorer click on "AppData".
- Open the "Local" folder.
- Delete the "Origin" folder inside the "Local" folder.
- Restart your PC. > test
