Unable to run ME Andromeda and Dragon Age 3
Hi, I have a new computer since several games and have reinstalled the EA app and all my EA games: i'm able to launch all tge games exccept Mass Effect Andromeda and Dragon Age Inquisition (new game...
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Hi @holger1405 ,
Thanks for your help so i tried a clean boot (deactivation of all NON Windows services except "EABackgroundService") and i have the same issue.
Then I also disabled my antivirus and Windows Defender and same issue...
And finally I configured new rules in the firewall to accept everything from these 2 programs and same issue...
Do you get any error messages.
What exactly happens if you start the games? Do they not start at all or do they crash?
@holger1405 : no that's a problem: i don't have any error message... it would be easier to troubleshoot with an error message.. :-(
When i click on these games to execute them, a new popup windows is displayed to indicate that the game is being launched, the EA App is minimized for a few seconds and then reappears...
In the task manager, i see a process for the game for a very short time and then it disappears... but absolutely no error message...
And in the Event Viewer, i don't see any error or event related to these executions...
@HaveFun1975
Look at your Reliability monitor:
1. Press the Windows key and "R" at the same time.
2. Copy and paste "perfmon /rel" (without the quotes) in the new Window > hit “ENTER”
3. Look if it has entries for the game or EA app. > If yes double click at the last entry for the game executable or EA app, copy the info and save it to a text file.- @holger1405 , there is no error for the 2 games or for the EA app, i have few errors for a tool of the GygaByte center but the timelines don't match with the executions attemps of these 2 games...
